Washington State Paralegal Association

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  • Assertiveness Skills for Paralegals: Getting What You Want

Assertiveness Skills for Paralegals: Getting What You Want

  • 06/11/2024
  • 11:00 AM - 12:00 PM
  • Webcast

Register: https://ipe.nbi-sems.com/ProductDetails/Assertiveness-Skills-for-Paralegals-Getting-What-You-Want/Video-Webinar/98779ER_4090193?st=WA

Program Description

Paralegal Strategies for Assertive Legal Communication

In this concise program, our expert faculty provide you with strategies for legal assertiveness. Determine your personality type and communication style, formulate strategies for setting boundaries, and overcome hurdles in the legal workforce with newfound assertiveness skills. Unlock your potential - register today!

  • Find out the differences between assertive, passive, and aggressive behavior.
  • Discover tips and tricks for practicing assertiveness in the law firm.
  • Identify best practices for addressing difficult clients and colleagues.

Who Should Attend

This intermediate level course will provide attendees with techniques for exercising assertiveness. Those who should attend include:

  • Paralegals
  • Legal Technicians
  • Legal Assistants
  • Legal Support Staff

Course Content

  1. Differentiating Aggressive vs. Passive vs. Assertive Behaviors
  2. Identifying Your Personality Type (Introvert vs. Extrovert) and Communication Style
  3. Best Practices in Practicing Assertiveness in Everyday Practice
  4. Responding to Difficult Colleagues and Clients With Assertiveness
  5. How to Set Boundaries and Say “No”
  6. Using Your Assertiveness Skills to Overcome Challenges in the Legal Landscape
  7. Relevant Case Studies

Washington State Paralegal Association
1402 Lake Tapps Parkway SE
Ste. F104/PMB133
Auburn, WA. 98092



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