Register: https://ipe.nbi-sems.com/ProductDetails/Collections-Debt-Validation-and-Verification-Letters-for-Paralegals/Video-Webinar/98651ER_4059104?st=WA

Program Description

Improve Your Collections Communication Skills

The FDCPA mandate of sending out debt validation letters has been in effect for a couple years, and the mistakes are rolling in. This practical legal guide clarifies the requirements, analyzes common mistakes debt collectors make, and outlines best practices collections paralegals should adopt today. Ensure all your collection efforts are not only effective but compliant. Register today!

• Clarify what constitutes "initial contact" when it comes to the debt validation timing requirement.
• Discuss what must and should be included in a good debt validation letter.
• Avoid top validation notice mistakes that land collectors in hot water.
• Find out what must be done when the debtor sends a debt verification letter.

Who Should Attend

This intermediate level course will provide attendees with insight into issues they can help with when attempting to collect on a debt. Those who should attend include:

• Paralegals
• Legal Technicians
• Legal Assistants
• Legal Support Staff

Course Content

1. Validation Letters
   1. Current FDCPA and CFPB Rules
   2. Timing Requirements
   3. What Constitutes "Initial Communication"
   4. What Must be Included and Optional Disclosures
   5. Time-Barred Debt Limitations
2. Sample Validation Letter Review
3. Common Mistakes Collectors Make With Validation Notices
4. Debt Verification Letters
   1. Timing
   2. Content Requirements
   3. Collector Response to Debt Verification Letters