Program Description

Get Better, Faster Responses

Serving as a main point of communication is not easy, but the right communication skills can make a big difference in the outcome of a personal injury case. Our seasoned faculty will show you who to talk to, what to say, and how to get the responses you're hoping for. Learn how to spur cooperation and avoid miscommunications - register today!

• Discover effective ways to secure client cooperation and help your attorney rein in tough clients.
• Learn how to get difficult medical providers to release records and information.
• Hear the dos and don'ts of communicating with insurance adjusters.
• Get practical tips for securing information and reductions from lienholders.
• Understand written and unwritten rules of communicating with the court.
• Gain creative tips to help you stay on top of deadlines, scheduling, and communications.

Who Should Attend

This intermediate level course is designed to give paralegals practical tips for communicating in personal injury cases. Those who should attend include:

• Paralegals
• Legal Technicians
• Legal Assistants
• Legal Support Staff

Course Content

1. Communicating Effectively With Clients
2. Obtaining Medical Records and Communicating With Medical Providers
3. Investigation and Discovery: Communication Tips to Get What You Need
4. Dealing With Insurance Adjusters: Demands and More
5. Contacting Lienholders and Securing Reductions
6. Communicating With the Court
7. Working With Witnesses, Experts, and Vendors
8. Administrative Tips: Coordinating Communications and Schedules
9. Legal Ethics: Avoiding UPL and Other Communication Pitfalls