Washington State Paralegal Association

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  • Ethics and Law Office Management Toolkit for Paralegals

Ethics and Law Office Management Toolkit for Paralegals

  • 08/11/2021
  • 8:00 AM - 3:00 PM
  • Webcast

Register: https://ipe.nbi-sems.com/ProductDetails/Ethics-and-Law-Office-Management-Toolkit-for-Paralegals/Video-Webinar/90195ER_3381961?st=WA&pt=1

Program Description

Scheduling, File Management, Client Interactions and More

Law office managers shoulder a high number of responsibilities to keep things running every day. Your workload leaves little room for inefficiencies - can you keep up with it all? Join our seasoned attorney and paralegal faculty as they reveal their hard-earned tips and tricks for law office management. Stay in control and learn how to keep the law office running like a well-oiled machine - register today!

  • Learn how to avoid UPL and other ethical pitfalls in your day-to-day duties.
  • Take command of scheduling and ensure no major deadlines are missed.
  • Organize files for quick and easy retrieval.
  • Develop your customer service skills to enhance client satisfaction, retention and referrals.
  • Get a strong grip on law office accounting, time tracking and billing best practices.
  • Boost productivity with practical insights on training and supervising non-lawyer staff.

This is a rebroadcast of the original webcast delivered by Kimberly A. Jackson, Karin M. Scheehle & Kathryn Ziegler on October 21, 2020. Faculty will be available to answer your questions after the program.

Who Should Attend

This intermediate level course is designed to give attendees real-world tips for effective law office management. Those who should attend include:

  • Paralegals
  • Legal Technicians
  • Legal Assistants
  • Legal Support Staff

Course Content

  1. Calendars and Time Management: Avoiding Missed Deadlines
  2. Spotting and Resolving Conflict Problems
  3. File Management: Organizing Records for Easy Search & Retrieval
  4. Protecting Client Confidentiality
  5. Enhancing Communication Skills and Client Relations
  6. Avoiding Legal Advice and Other UPL Landmines
  7. Timekeeping, Billing and Accounting
  8. Office Organization and Supervising Other Non-Lawyer Staff

Washington State Paralegal Association
19540 International Blvd., Ste. 105
SeaTac, WA 98188



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