Washington State Paralegal Association

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  • A Paralegal's Guide to Putting out Fires: Distraught Clients and More

A Paralegal's Guide to Putting out Fires: Distraught Clients and More

  • 12/01/2020
  • 8:00 AM - 9:00 AM
  • Audio Webinar

REGISTER: https://ipe.nbi-sems.com/ProductDetails/A-Paralegal-s-Guide-to-Putting-Out-Fires-Distraught-Clients-and-More/Audio-Webinar/87908ER_3044263?st=WA&pt=1

Program Description

Insightful Tips to Help You Work Through Any Problem

In a perfect world, we would not need to put out fires - but this is reality, and not every disaster can be prevented or planned for. This program will show you creative ways to resolve unexpected problems and emergencies. From fires created by clients to missed deadlines, personality clashes and more, gain the problem-solving techniques and diplomacy you need to get things back on track. Register today!

  • Discover how to keep your cool when dealing with client hostility and conflict.
  • Learn how to deal with emergencies created by your own mistakes.
  • Receive valuable tips for putting law office disputes to rest.
  • Get the right systems into place so you do not need to keep putting out fires.

Who Should Attend

This intermediate level course is designed to give paralegals the knowledge they need to deal with problems and emergencies in the law office. Those who should attend include:

  • Paralegals
  • Legal Technicians
  • Legal Assistants
  • Legal Support Staff

Course Content

  1. Facing Client Fires: Conflicts and Emergencies
  2. Putting Out Fires That You Created - Missed Deadlines & Other Mistakes
  3. Fighting Fires in the Office: Personality Clashes & More
  4. Reducing Fire Hazards with the Right Systems

Washington State Paralegal Association
1402 Lake Tapps Parkway SE
Ste. F104/PMB133
Auburn, WA. 98092



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