How to Field Calls Like a Pro
Handling legal calls isn't for the faint of heart - not only do you have to provide vital information while tiptoeing around legal questions, you have put on your sales hat, get appointments set, and talk clients through incredibly difficult situations. Whether you handle intake as a routine part of your job, or are expected to field calls in a pinch, it's critically important that all members of a law firm develop exceptional potential and active client management skills. Don't miss this exciting opportunity to take your intake and client handling skills to the next level - register today!
This basic level course is designed for paraprofessionals.
Washington State Paralegal Association
1402 Lake Tapps Parkway SE
Auburn, WA. 98092